Q&A With Our New National Director of Healthcare Solutions, Erica Wingard

May 14, 2018

Paperless Environments is honored to announce the appointment of Erica Wingard to our team as National Director of Healthcare Solutions. With a hands-on background in the healthcare industry, she brings years of invaluable experience, making her an added asset to our company as we expand into this additional sector.

Name: Erica Wingard

Title: National Director of Healthcare Solutions

What's your professional history? I’ve been in the hands-on side of the medical field for the majority of my career. I started working in medical laboratories at 17 and spent many years doing lab work at major medical centers in the western US. I’ve had experience in pretty much everything from microbiology to pathology to the IV therapy department of a major children’s hospital. Three years ago, I was hired by one of the world’s largest paper documentation and reproduction companies to head up medical sales in the Seattle market. This year, I joined Paperless Environments to help with their expansion into the healthcare industry.

Where are you from? I grew up in the Seattle suburbs.

What attracted you to Paperless? The biggest attraction for me was the fact that this company focuses on the specialty of document management with a system that’s been proven over many years in other markets. Coming from a healthcare background, I know very well that document management is one of the biggest challenges of any healthcare organization, and it’s very easy to lose control of compliance and finances if you don't have a good way to scan, store and retrieve documents. I also loved the culture of the company; we can pick up the phone and talk to anyone in the company, from the CEO to the developers. This culture of communication allows us to change and adapt to what our clients need very quickly.

What are you most excited about taking over this new role at Paperless? Expanding their proven platform into healthcare. It's a natural fit for the product and the company, and it excites me to think that I will have a direct hand in bringing that to market.

What experience from your previous jobs will benefit Paperless? Coming from healthcare and having worked in a variety of different healthcare settings over the course of my career has given me unique insight into how various clinics, hospitals and long-term healthcare facilities operate.

If you had to give one piece of business advice to healthcare professionals, what would it be? Align yourself with companies that have your goals and objectives in mind.

What would you tell people who are considering making the switch to Paperless? Working with Paperless means using world-class software documentation, storage and retrieval systems that will show a rapid return on investment. Even more than that, Paperless will make you compliant, auditable, secure and defensible. Any healthcare organization will benefit from working with Paperless, as we can uniquely adapt to any environment by tailoring the software to meet our clients’ objectives surrounding paper.

What's the best piece of advice you ever received? Listen more than you speak. Grandma always said, “God gave you two ears and one mouth; use them accordingly.” If you’re willing to listen, people will tell you exactly how you can help them.

When not working, how do you like to spend your time? We are in the middle of a full remodel of our home that we purchased three years ago. It’s an old mid-century modern that we’ve taken down to the studs and are rebuilding. I also like to spend time gardening and traveling with my husband. I love how, no matter where you or what language you speak, everyone understands a smile and a nod of the head.