Is your version of pVault® version 5.x or older? If so, your version will no longer be supported after 12/31/18. We are constantly fixing issues and adding to the functionality of pVault®. You pay a lot of money to have the ability to upgrade your software as we make those changes. Upgrade now to take advantage of what you are paying for! Need help upgrading? We are here to help. Simply open a ticket with our customer support department by emailing firstname.lastname@example.org.